Written Communication: A lost art?

Prior to entering the corporate world, I worked in education.  More specifically, I taught middle school.  Many people are shocked when they hear this. “Middle school!” they cry.  “That is such a tough age. ...

Do You Trust Your Customers?

Most companies take a somewhat defensive approach to engaging their customers. They require signed, multi-page, attorney-approved agreements before any work is completed; we ask for NDAs from our potential customers and vendors; we ask...
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