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Customer LIP-Service

When most people think of customer service, two things come to mind: Retail and Troubleshooting. We have certain expectations regarding the level of customer service we will receive when our groceries are being bagged,...

August 2013 Newsletter

Our monthly newsletter landed in the inboxes of our marketing subscribers. Please check it out if you missed it, or better yet, subscribe today. View Email | Subscribe to our mailing list


Excel with a Little Help From Your Friends Wouldn’t it be nice to have a blueprint for everything? We think so too. That’s why we’ve created this toolkit page. Here you can look for...

Big Data and Marketing Research

By Kirsty Nunez and Michael Lieberman  Many recent internet blogs (e.g. twitter, LinkedIn) have advanced the global claim that “Big Data will replace traditional survey research.”  The blog authors may advocate excessive use of...
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